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We understand the developing COVID-19 crisis is a worrying time for charities with many being forced to react on a daily and even hourly basis.

Charities form the backbone of the community so it’s in our interests to support these central organisations where and however we can.

To help charities keep abreast of changes that are currently impacting operations and fundraising, we’ve put together a list of resources that can potentially offer further guidance and support to small to medium charities across Australia throughout this uncertain time and beyond.

The Australian Charities and Not-for-Profits Association

The ACNC should be your first port of call for anything relating to changes to operations and fundraising activities or any legalities surrounding proposed changes. The central governing body is also providing daily updates to help keep your information current and relevant.

Fish Community Solutions

Fish Community Solutions is a social purpose business with a mission to educate, coach, strategise with and support non-profits. Among the many ways Fish works with charities, they offer online one-on-one coaching and strategy sessions tailored to the needs of the charity to help determine fundraising goals and plan the most effective implementation to achieve results.

Bianca Crocker, founder of Fish Community Solutions has CFRE accreditation and 15 years in the non-profit sector working with charities in fundraising, marketing and strategy. She is currently keeping abreast of information from leaders in the sector, both in Australia and globally, to ensure she has the most relevant and important insights to share. These are rapidly changing and ever-evolving times, so while Bianca doesn’t claim to have all the answers, she can be a source of support for charities and an objective, strategic voice to bounce ideas off in these uncertain times. She specialises in working with smaller non-profits and her fees reflect this, with them based on a sliding scale dependent on revenue. Please reach out to discuss any coaching opportunity you may be interested in.

Small Non-Profits Alliance

Perhaps more than ever, how we connect virtually and build online community is paramount.

The Small Non-Profits Alliance is an online community designed to help small charities connect, learn and grow. The Alliance provides educational resources and creates a place for charity leaders to connect with experts and others who will empower you to fulfil your mission.

Basic membership to this online community is FREE you can join for FREE here. In the coming weeks and months, The Small Non-Profits Alliance will be offering webinars, Facebook videos and other initiatives to help small non-profits feel more supported as things unfold.

You can also download Small but Mighty, a free podcast resource. A special edition is soon to be released providing helpful tips for small charities during the current COVID-19 situation which will be available here.

Volunteering Australia

Volunteers are considered employees under the Workplace Health and Safety Act and as such, should be treated in exactly the same manner. You can find out more about your obligations to volunteers by contacting Volunteer Australia directly.

Pro Bono Australia

Pro Bono Australia is an up-to-date news and information resource providing free information for all charities. Keep a regular eye on this website to access relevant information including any grant funding opportunities that may be made available now and into the future.

Government Health

The Health Department is providing daily updates regarding government measures to keep the wheels of the country turning. The government’s second stimulus package revealed cash payments and a loan guarantee scheme for all enterprises including not-for-profits. A third stimulus package is expected to be announced in the coming days, you can find details here.


SupporterHub provides a multifunctional donor database and fundraising system to help charities build better relationships with donors and maximise fundraising outcomes.

To help charities through this period of uncertainty, we’re currently offering extended trial periods to encourage charity leaders to use this time to become better prepared for the future from a technology and fundraising perspective.

Advice and recommendations won’t cost a cent and we encourage charity leaders to reach out to find out how we can help your charity recover and grow into the future.

The number one priority of a charity is the safety and wellbeing of staff, the community and those who benefit from the charities mission. COVID-19 is continually evolving.

Regularly checking in with these resources specifically designed to help Australian charities through these times of adversity will give charities every opportunity to keep running today and into the future.