Frequently Asked Questions
Not-for-profits should use a CRM as a central location to manage donors, contacts and all of their supporters. This makes it easier to manage by various team members over time. A nonprofit CRM will help your organisation understand your donors and build a better relationship with them.
Using SupporterHub’s CRM will provide you with automated workflows which will enable your team to spend more time on other tasks such as creating marketing campaigns.
Having a CRM will assist with increased donor retention and donor lifetime value. A CRM will help you engage your donors and keep them informed about how your nonprofit goals are going. It is a lot easier and more cost effective to nurture an existing donor than to find a brand new donor and motivate them to donate to your cause.
Having a profile for each donor and additional information specific to each attached to their account will help you send personalised communications which in turn will make your donors feel more valued and important. This encourages engagement, loyalty and donor retention.