CRM

SupporterHub is a CRM designed specifically for not-for-profits that takes your bulky, unmanageable donor database consisting of multiple spreadsheets in different folders and merges them into one centralised location.

How SupporterHub's CRM tool will help you!

CRM

 

+ Easily import your existing contacts, donors and the historical data attached into one database.

+ Create tasks, notifications, opportunities, reminders and notes to donors profiles .

+ Integrate with bookkeeping tools such as Xero.

+ Scale up and down the number of users and licences within your organisation as needed.

Supporters, Volunteer & Members

 

+ Our CRM is built specifically with not-for-profits in mind.

+ Easily manage your donors, volunteers and members all in one place with the ability to create your own custom fields. You can keep track of all their personal details, birthdates, relation to family members as well as individual customer fields and notes.

+You can also segment and track their communication preferences and membership programs within their profiles.

Task Management

 

+ Set up automated and manual tasks for team members, based on your supporter’s behaviour. The team can manage their tasks through a calendar or list view, set reminders and or re-assign tasks to other team members.

+ You can also track fundraising, grant or project opportunities through the different stages of completion.

 

Email & SMS

 

+ With contacts and email addresses all saved in the one area, you can set up email campaigns in minutes.

+ No need to refer back to endless email lists, all of your contacts are saved and managed from the SupporterHub CRM.

+ With dynamic flags, you can customise your audience for each communication you send. 

 

Fundraising Features

 

+ The CRM is automatically integrated with all of the fundraising modules, making it easy to track all of the touch points the supporter has with your organisation.

+ Each donation, ticket purchase or other financial transaction through the platform will automatically be tracked in the activity stream on the supporter’s profile.

Frequently Asked Questions​

Creating your first CRM page and have some questions? No worries, here are the most frequently asked questions people ask!

Not-for-profits should use a CRM as a central location to manage donors, contacts and all of their supporters. This makes it easier to manage by various team members over time. A nonprofit CRM will help your organisation understand your donors and build a better relationship with them.

 

Using SupporterHub’s CRM will provide you  with automated workflows which will enable your team to spend more time on other tasks such as creating marketing campaigns.

Having a CRM will assist with increased donor retention and donor lifetime value. A CRM will help you engage your donors and keep them informed about how your nonprofit goals are going. It is a lot easier and more cost effective to nurture an existing donor than to find a brand new donor and motivate them to donate to your cause. 

Having a profile for each donor and additional information specific to each attached to their account will help you send personalised communications which in turn will make your donors feel more valued and important. This encourages engagement, loyalty and donor retention.

All the tools you need to attract,
retain, and engage donors.

Donor History

View supporter profiles which shows their giving history, address information and receipts

Donor Engagement

Engage donors more easily by effectively automating administrative tasks

Donor Segmentation

Organise your contacts by segmenting donors by flags based on type, campaign or activity

Xero Integration

Integrate with bookkeeping tools such as Xero

SeamlesS and sorted

Secure & reliable payment processing.

With fraud protection and PCI compliance, SupporterHub’s payment processing solutions ensure that online donations are processed quickly, reliably and securely.

 

Everything in one place

Database Management.

Create an individual supporter profile for every supporter to capture the history of their relationship with your organisation and schedule tasks and opportunities for your team to personalise their experience with your organisation.

Make Data-driven decisions

Reporting & Analytics

Managing your database has never been easier, with the ability to run reports on multiple cross-sections of your CRM. You can run reports across the entire CRM database to assist you with generating mailing lists, segments of users, as well as recent behaviours.

 

Why Fundraisers Love SupporterHub

"SupporterHub has been a huge gamechanger for us! The support from the team is better than anything we've known. We can talk to supporters more appropriately and our systems are much more efficient"

Sharon Keeley's Cause

"From setting up the back end, integrating with the website, data transfer and utilising Supporterhub capacity to it's fullest potential, we know that the platform will help Project Kindness grow to its maximum capacity"

Clem Project Kindness

"SupporterHub enables our network of shelters and our central head office to manage all communications, donor records, fundraising and stakeholder records all in one place. SupporterHub is user-friendly, relaible and built with the not-for-profit as the focus client"

Sallianne Women's Community Shelters

    No Long Term Contracts, Cancel Anytime!

    Give your donors peace of mind knowing their donations and supporter information are completely secure through the SupporterHub platform.
    SupporterHub’s CRM tool is part of the SupporterHub platform
    $ 50 AUD
    Monthly
    • Donations & Appeals
    • Events & Ticketing
    • Auctions & Raffles
    • Email & SMS Marketing

    Want to learn more? Submit your details below and we will be in touch.